To embolden and unleash potential.

One of the most common pitfalls I've noticed in sellers, client partners, and even delivery leads is a tendency to talk too much. It’s as if there's an underlying anxiety: "I'm not sure if I communicated clearly, so I'll circle the same thoughts and words a few more times to be sure." However, this over-talking often leads to the opposite of the intended clarity. It becomes a significant barrier to successful executive communication and, more importantly, to truly understanding and addressing a client's needs.

When done right, sales transcends the transaction. It becomes an act of service, a genuine effort to understand and address another person's needs. This is the essence of values-based selling, and it's the antidote to the negative stereotypes that plague our profession.

I get to interact daily with team members who are significantly younger than I am. I'm consistently impressed with their global perspective, curiosity, character, passion, and drive. In so many ways their generation is lightyears ahead. The future is in good hands.